Disability Information

The City is committed to facilitating the inclusion of people with disabilities through developing and improving its access to services, facilities, programs and events. The whole community benefits from better designed communal spaces and adopting the principles of universal access design and our commitment is to administer best practice principles through the Disability Access and Inclusion Plan to continually develop accessibility to a high standard.

View our Disability Access and Inclusion Plan 2013-2018. The plan includes a contact listing of local Disability service providers.

View our Access and Inclusion Report 2015-16

Disability Awareness Posters

The City launched a Disability Awareness Campaign which included a series of posters sharing the message of Geraldton as an inclusive community. The campaign both celebrates the human condition as diverse and recognises we are all part of a community. It welcomes, supports, values and celebrates diversity and our individual differences. The posters are displayed throughout the community and are available by contacting the City on (08) 9956 6600 or email the City.

Customer Support

The City can provide documents in large print or as audio file recordings on request to support communication. Viable support aids can determined on a needs basis to best suit.

Additionally several staff have basic key word sign language skills to provide assistance to customers who have hearing impairment or comprehension difficulties at some of our City facilities including the: Civic Centre, Geraldton Regional Library, Queen Elizabeth II Centre and Mullewa Office.

Advocating for disability

The City encourages the community and commercial sectors to provide for the needs of people with disability and can assist with advice or direct you to advisory services on a range of information including accessible building requirements and features, strategy development, web access features and access parking requirements by contacting the City on (08) 9956 6600 or email the City.

View the Access and Inclusion Resource Kit fact sheets and checklists on the Western Australian Disability Services Commission website.

How do I find Geraldton's accessible facilities?

To find accessible business and community facilities in Geraldton and across Western Australia, visit the You’re Welcome website

Access information can be found on accessible businesses such as accommodation and cafes and includes information on accessible parking and toilets state wide. The City encourages local businesses register their access details on the You're Welcome website.

View the Disability Access to City Facilities directory for further information on where to find accessible facilities in Geraldton.

Foreshore Special Amenities Block

The City is pleased to provide a special amenities block which includes an electric adjustable hoist for transfer for wheelchair users.

Access is via a key which is available at the Visitors Centre however the the City is also able to provide a key to those who need to use such a facility regularly.Foreshore Special amenities key application.

To apply for a key you will need to apply in person at the Customer Service counter at the Civic Centre and submit the form in person and provide photo ID. An Applicant can be a user, carer or organisation and you will be periodically surveyed by email on your usage in order to retain the need fora key.

How do I access the beach wheelchairs and Liberty swing?

Head for the water and enjoy a day out at the beach by loaning the City’s beach wheelchairs. To loan a beach wheelchair, view the City’s Beach Access Wheelchair - Hire Agreement.

A beach wheelchair is stored at Foreshore 2 Café and a second beach wheelchair is available and stored in the Foreshore Special Amenities Block for which you will require a key and is available at the Visitors Centre. 

The City also has a Liberty Swing located at Maitland Park for use. Members of the community are required to pay a $10 bond to cover replacement for keys. For information about the swing and how to apply to use the equipment, view the Liberty Swing – Refundable Bond for Keys Agreement document.

Disability parking in Geraldton

The City provides parking concessions for ACROD permit parking. For further information, visit the Parking in Geraldton webpage.

Support for people with disabilities

The Disability Services Commission is a government service which employs Local Area Coordinators to assist people with disabilities to plan, organise and access supports and services which enhance their participation in and contribution to their local community.

‘Count Me In’ is a long term government strategy of the WA Disability Services Commission to guide all Western Australians when responding to people with disability. Count Me In has a vision that ‘All people live in welcoming communities that facilitate citizenship, friendship, mutual support and a fair go for everyone’

For further information, visit the Disability Services Commission website.

Independent living support

The Home and Community Care (HACC) Program provides basic maintenance and support services to assist eligible residents with disabilities to continue living in their community. For further  information on HACC providers in the region visit the Commonwealth Respite and Carelink Centres website.

To find more information on other available services, products and referal pathways to maximise independence and quality of life, visit the Independent Living Centre WA website.

Rights for people with disabilities

The Australian Human Rights Commission leads the implementation of the Disability Discrimination Act 1992 to stop disability discrimination. The act promotes equal rights and opportunity and access for people with disabilities.

To make a complaint about discrimination and breaches of human rights, visit the Australian Human Rights Commission website.

People With Disabilities (WA) Inc. represents and speaks for the rights and equal treatment of all Western Australians with a disability. For more information, visit the People With Disabilities website.

National Relay Service

The National Relay Service provides an Australia-wide telephone service to those who are deaf or have a hearing or speech impairment, they also service those who wish to make a phone call to those who are deaf or suffer from a hearing or speech impairment.

The group has two 24-hour relay call numbers available to phone:

  • TTY/Voice Calls – 133 677
  • Speak and Listen – 1300 555 727

For further information or to know more about the services provided, visit the National Relay Service website.

Useful links for those with special needs

Care Options

Commonwealth Carelink

Deaf Blind Information - for people living with, and the families of people living with, a combination of both hearing and vision impairments.

Disability in the Arts, Disadvantage in the Arts WA (DADAA)

Disability Services Commission

Home and Community Care (HACC)

Independent Living Centre of WA

Life Without Barriers

People with Disabilities (WA) Inc

Recreation and Sport Network Inc

VisAbility

Volunteer Taskforce

WA Disabled Sports Association Inc