COVID-19 Information

The Aquarena is aiming to re-open on Monday 18 May with increased measures, pending mandatory test results being received from the Department of Health. 

The Aquarena will only open the indoor pool and access to other pools, including the hydrotherapy pool, will be varied and assessed on an as required basis.

A pool timetable is available here for customers to view the allocated one hour sessions available to book.

Click here to view the pool timetable for week commencing 25 May 2020

Once opened, the Aquarena will operate for the following hours:

  • Monday 6am-3pm
  • Tuesday 9am-6pm
  • Wednesday 6am-3pm
  • Thursday 9am-6pm
  • Friday 6am-3pm
  • Saturday 9am-6pm
  • Sunday 9am-6pm

There will be measures in place to ensure there is only 20 people at the facility at one time, ensuring social distancing is still being adhered to, maximum time in the facility will be monitored to one hour, increased cleaning and hygiene methods and no shared equipment will be used.

While toilets will be open, there will be no access to change rooms as per state government restrictions, and customers are requested to come ready in their swimming attire.

Please note that there will be no casual entry into the Aquarena, all entry must be made via a confirmed booking over the phone. The introduced booking system is to allow Aquarena staff to ensure the correct restrictions are followed.

Community health and safety has always been, and remains, a top priority for the City of Greater Geraldton as the current health crisis continues to be monitored closely and the situation changes rapidly.

The community is reminded to help stop the spread and keep facilities open by complying with the required restrictions that will be in place at many City facilities.

It’s crucial that in this next step people remain patient and respect the implemented measures to ensure we can get back to normal as quick as possible.

Information will be released in a timely manner as more decisions are made about facilities and services, and there will be updates on the City’s website and social media channels.

All changes to City facilities and programming can be found here.

FAQs

When does the Aquarena open?

Monday 18 May with increased measures, pending mandatory test results being received from the Department of Health.

 

What are the opening hours?

Once opened, the Aquarena will operate for the following hours:

  • Monday 6am-3pm
  • Tuesday 9am-6pm
  • Wednesday 6am-3pm
  • Thursday 9am-6pm
  • Friday 6am-3pm
  • Saturday 9am-6pm
  • Sunday 9am-6pm

How do I make a booking?

Bookings can be made via phone contact on 9956 6906

 

Can I make multiple bookings?

No, you may only make one booking at a time once you have attended that booking you may make your next booking.

 

Where can I find the pool availability timetable?

A pool timetable is available here for customers to view the allocated one hour sessions available to book.

 

Can I get changed at the pool ?

The State Government has restricted the opening of change rooms it is requested you come ready in your swimming attire.

 

Can I attend without making a booking?

No. Casual entry is available bookings are essential to manage the 20 person restrictions.

 

How long can I stay?

Bookings are limited to one hour time slots it is recommended you visit the City’s website and refer to the pool availability time scheduled.

 

Can I access multiple pools during my time slot?

No, the State Government restrictions only allow one pool to open at a time.

 

Can I pay by cash?

Contactless payment is preferred however cash will be accepted.

 

Can I book for multiple persons at the same time?

Yes, if you are the caregiver or live in the same household.