COVID-19 Updates

City Updates Business Assistance Community Support
Things to do and stay connected Open for business Information from Authorities

The Department of Health are the lead agency for this situation and people are advised to visit their website as a true and accurate source of information.

Various resources for employers, schools and higher education, health, aged care, childcare, transport, travel and hotel sectors are available at the following websites: 

National Coronavirus Health Information Line: 1800 020 080


City Services Update: Changes to facilities and programming

Community health and safety remains a top priority for the City of Greater Geraldton throughout the COVID-19 pandemic. 

The City wishes to advise there are changes to facilities, events and programming during this time.

The following is advised:

Playgrounds and skate parks:

  • All playgrounds and skate parks are open. 

Customer Service

  • Customer Service at the Civic Centre and Mullewa District Office remain open.
  • If visitation to a City facility is necessary, please exercise social distancing.
  • Sanitisation stations and social distancing parameters have been put in place.

Geraldton Regional Art Gallery:

  • Is now open Tues-Fri: 9am-4pm and Sat-Sun: 9:30am-1:30pm

Geraldton Regional Library

Opening hours at the Geraldton Regional Library will change from Monday 23 November, including a return to Monday morning and Thursday evening openings.  Regular Storytime and Rhymetime sessions on Thursdays and Fridays will also recommence, with a small change to the Storytime start time which will now be 10am.

The new Library opening hours will be:

  • Monday – 9.30am - 5pm
  • Tuesday – 9.30am - 5pm
  • Wednesday – 1pm - 5pm
  • Thursday – 9.30am - 6pm
  • Friday – 9.30am - 5pm
  • Saturday – 9.30am - 1pm
  • Sunday - Closed

Queens Park Theatre:

The Queens Park Theatre (QPT) will remain closed until 2021. This allows City staff time to prepare the venue and plan for the re-opening of future shows. With many external hirers coming from interstate, it is not realistic for show presenters to commit to any dates this year, or early 2021. The QPT aims to re-open its doors mid-late February subject to easing of current restrictions.

Events: 

  • The annual HMAS Sydney II Memorial commemorative service will take place in a digital format with people able to watch the ceremony via pre-record on the City’s social media channels. The wreath laying will still take place at the Memorial on the day, with plans to stream that component to the public also via the City’s social media channels.
  • The City has been in discussions with the Seniors Week Committee and this year’s Seniors Week program, including the Mayor’s Mystery Bus Tour, will not take place.
  • Christmas on the Terrace usually held in December won’t go ahead in its normal format. The City is looking at alternative options in support of local retailers and facilitate activation in the CBD.
  • One of the City’s biggest events WoW Fest, did not go ahead as scheduled on the Easter Long Weekend in April 2020. Set to feature Hilltop Hoods, the City continues to work with act promotors to re-schedule the WoW Music Fest for a suitable date in the future. Tickets holders were able, and can still get their ticket refunded for WoW Music Fest 2020 or they can keep it and it will be honoured for the re-scheduled music event featuring Hilltop Hoods.
  • Planning is underway for Australia Day 2021 and nominations are now open for Citizen of the Year Awards. We encourage you to nominate someone in your community who you think deserves to be acknowledged for making a difference in their community – the nomination forms can be found at https://www.citizenshipawards.com.au/nominate/

Aquarena:

From Monday 9 November, the Aquarena will extend its opening hours and also re-open the outdoor pool. Opening hours will be as follows:

  • Monday to Thursday: 6am to 7pm
  • Friday: 6am to 8pm
  • Saturday: 8am to 6pm
  • Sunday: 9am to 6pm

Group fitness classes and swimming lesson programs will also be reinstated. Enrolments for swimming lessons which commence on Monday 16 November, are also now open. 

Timetables for these activities are available online via City’s website or alternatively at the Aquarena reception. 

Due to current restrictions, Aquarena patrons are reminded that bookings for the Hydrotherapy Pool are still required and can be made over the phone or at the Aquarena reception.

Foreshore Waterpark

  • Is now open. 

Geraldton Visitor Centre:

  • Is open and is now co-located at the Geraldton Regional Art Gallery on Chapman Road. 
  • Opening hours are Tues-Fri: 9am-4pm and Sat-Sun: 9:30am-1:30pm.
  • For visitor information, head to www.visitgeraldton.com.au  

Events & Bookings:

  • Event applications can be submitted to the City, but they must be within the guidelines and restrictions from authorities.
  • The Geraldton Multipurpose Centre is now open and taking bookings for select functions.

Community Halls

  • Re-opening of community halls will sit with individual associations.

QEII Seniors and Community Centre:

  • Most programs have been reinstated other than cards, chess, mahjong and art classes.
  • Informal visits are not permitted at this time.
  • Program bookings are only required for indoor bowls and balance gym.
  • To check whether your class or program is running, contact the QEII Centre on 9956 6636 to book.

Youth:

  • The youth diversionary program ‘Friday Night Football’ has been postponed.
  • The School Holiday Program has returned. 

Mullewa

  • The Mullewa Library is open with full borrowing privileges reinstated and public computers now available.
  • Mullewa Rec Centre is now open.
  • Mullewa Caravan Park is now open.
  • The Mullewa Swimming Pool has re-opened and opening hours for the summer season is 11am to 6pm Tuesday to Sunday.

Pool Inspections

  • All home pool inspections have been put on hold at this time but we urge community members to be ever vigilant especially with children around swimming pools.

Public Toilets

All public toilets are now open. 

Sporting Ovals:

-Bookings can be submitted through the Ground Management Committee for City approval.

Community members are reminded to do the right thing and respect the facilities in order to keep them open. 

-RV dump points have been reopened

Community members are advised changes to facilities and programming will be reviewed in three months.

The Geraldton Airport also remains open and patrons should contact airlines in regards to flight changes.

Ongoing announcements regarding City programs, shows and events will be released on the City’s website and social media platforms.

Community members are advised to check the City’s website and Facebook page for the status of City events and to contact individual event organisers for updates on non-City run events. 

Community members are reminded they can still contact the City through phone on (08)9956 6600 or email council@cgg.wa.gov.au

Mandatory Contact Registers:

as of Saturday 5 December, particular venues and businesses will be required to maintain mandatory contact registers to support COVID-19 contact tracing.

Records will only be used for the purpose of contact tracing, should it be required, and will only be kept for 28 days.

Businesses or venues required to keep a contact register include:

  • Food and licenced venues (restaurants, cafés, bars, pubs, taverns and nightclubs)
  • Gyms, indoor sporting centres and pools
  • Places of worship and funeral parlours
  • Beauty and personal care services including hairdressers and barbers
  • Galleries and museums
  • Cinemas, theatres and other entertainment venues
  • Auction houses and real estate inspections
  • Community facilities, libraries and halls
  • Zoos and amusement parks
  • Function centres
  • Accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds)

The details required for the contact register will include the date, arrival time, names and telephone numbers.

Any person aged 16 years and over who attends a business, place or premises, listed above, including patrons, staff, volunteers and contractors will be required to register their contact details. Records are not required to be collected for people collecting takeaway or children under 16 years.

The State Government have also released a free app, SafeWA, to help patrons check in and reduce the burden on businesses.

The app is a contactless solution but not mandatory. Alternative formats for contact registers are available, including other electronic tools or a paper-based system, depending on what is suitable for the business, venue or individual.

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Support Services Contact Information

NAME PHONE Website
Regional Alliance West (08) 9938 0600 https://raw.org.au/contact/
Government of Western Australia - Department of Health.  1800 020 080 https://ww2.health.wa.gov.au/Articles/A_E/Coronavirus
HealthyWA 1800 022 222 https://www.healthywa.wa.gov.au/ 
Head to Health https://headtohealth.gov.au/crisis-links 
Beyond Blue 1300 22 4636 https://www.beyondblue.org.au/?&scp=true
Lifeline Australia 13 11 14 https://www.lifeline.org.au/
HelpingMinds 1800 811 747 https://helpingminds.org.au/covid-19/
Mensline Australia 1300 78 99 78 https://mensline.org.au/
Kids Helpline 1800 55 1800 https://kidshelpline.com.au/
Black Dog Institute (02) 9382 2991 https://www.blackdoginstitute.org.au/    
Healthdirect 1800 022 222 https://www.healthdirect.gov.au/
Australian Government Services Australia (Links to MyGov, Centrelink and Medicare) 1800 020 080 https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19
Financial Counselling Service 1800 007 007  
Ethnolink Language Services 1300 727 441 https://www.ethnolink.com.au/covid-19-coronavirus-translated-resources/

Grant Opportunities

  • Australia Council for the Arts, 2020 Resilience Fund – Emergency relief to support the livelihoods, practice and operations of Australian artists, groups and organisations during the COVID-19 pandemic.
  • Lotterywest COVID-19 Relief Fund – Crisis and emergency relief support for eligible not-for-profit sports, arts and community organisations experiencing hardship due to increased demand for services or due to cancellation of events.

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