COVID-19 Updates

City Updates Business Assistance Community Support
Things to do and stay connected Open for business Information from Authorities

The Department of Health are the lead agency for this situation and people are advised to visit their website as a true and accurate source of information.

Various resources for employers, schools and higher education, health, aged care, childcare, transport, travel and hotel sectors are available at the following websites: 

National Coronavirus Health Information Line: 1800 020 080


City Services Update: Changes to facilities and programming

Community health and safety remains a top priority for the City of Greater Geraldton throughout the COVID-19 pandemic. 

The City wishes to advise there are changes to facilities, events and programming during this time.

The following is advised:

Playgrounds and skate parks:

  • All playgrounds and skate parks are open. 

Customer Service

  • Customer Service at the Civic Centre and Mullewa District Office remain open.
  • If visitation to a City facility is necessary, please exercise social distancing.
  • Sanitisation stations and social distancing parameters have been put in place.

Geraldton Regional Art Gallery:

  • Is now open Tues-Fri: 9am-4pm and Sat-Sun: 9:30am-1:30pm

Geraldton Regional Library

  • Remains open with attendance register no longer in place.
  • Opening hours are now as follows:
    • Monday and Wednesday, 1pm-5.30pm
    • Tuesday, Thursday and Friday, 10am – 5.30pm
    • Saturdays 10am-12.30pm
    • Sundays – closed
    -There is no limit on visitation, however the 2sqm rule must be followed. This means there are limits on Storytime attendance and capacity in various meeting rooms.

Queens Park Theatre:

Guided by the state government’s directions and taking into account ongoing uncertainty, the City has determined the QPT auditorium will remain closed until the end of December 2020 for any shows and events that require a seated audience.

This decision affects all tentative bookings for the QPT auditorium currently in the calendar to the end of December 2020. The only activities that will be delivered at QPT during this period are those accessing alternative spaces in the facility outside the auditorium or delivering a modified program.

Please note that this temporary ‘end date’ is also provisional and these conditions may be extended into 2021 subject to health and state government advice at that time.

Events: 

  • The annual HMAS Sydney II Memorial commemorative service will take place in a digital format with people able to watch the ceremony via pre-record on the City’s social media channels. The wreath laying will still take place at the Memorial on the day, with plans to stream that component to the public also via the City’s social media channels.
  • The City has been in discussions with the Seniors Week Committee and this year’s Seniors Week program, including the Mayor’s Mystery Bus Tour, will not take place.
  • Christmas on the Terrace usually held in December won’t go ahead in its normal format. The City is looking at alternative options in support of local retailers and facilitate activation in the CBD.
  • One of the City’s biggest events WoW Fest, did not go ahead as scheduled on the Easter Long Weekend in April 2020. Set to feature Hilltop Hoods, the City continues to work with act promotors to re-schedule the WoW Music Fest for a suitable date in the future. Tickets holders were able, and can still get their ticket refunded for WoW Music Fest 2020 or they can keep it and it will be honoured for the re-scheduled music event featuring Hilltop Hoods.
  • Planning is underway for Australia Day 2021 and nominations are now open for Citizen of the Year Awards. We encourage you to nominate someone in your community who you think deserves to be acknowledged for making a difference in their community – the nomination forms can be found at https://www.citizenshipawards.com.au/nominate/

Aquarena:

  • The Aquarena remains open with current opening hours remaining unchanged.
  • There is now an increase to capacity which will allow for 650 people – whilst complying with the 2sqm rule.
  • There is no longer limits for duration of visits – except for the hydro pool which is capped at two hours max.
  • Bookings are only essential for the hydro pool and can be made by contacting the Aquarena on 9956 6906.
  • Reduced opening hours remain in place. Check out the Aquarena website for full details.
  • Full measures, FAQs and opening hours can be found here.

Foreshore Waterpark

  • Is now open. 

Geraldton Visitor Centre:

  • Is open and is now co-located at the Geraldton Regional Art Gallery on Chapman Road. 
  • Opening hours are Tues-Fri: 9am-4pm and Sat-Sun: 9:30am-1:30pm.
  • For visitor information, head to www.visitgeraldton.com.au  

Events & Bookings:

  • Event applications can be submitted to the City, but they must be within the guidelines and restrictions from authorities.
  • The Geraldton Multipurpose Centre is now open and taking bookings for select functions.

Community Halls

  • Re-opening of community halls will sit with individual associations.

QEII Seniors and Community Centre:

  • Most programs have been reinstated other than cards, chess, mahjong and art classes.
  • Informal visits are not permitted at this time.
  • Program bookings are only required for indoor bowls and balance gym.
  • To check whether your class or program is running, contact the QEII Centre on 9956 6636 to book.

Youth:

  • The youth diversionary program ‘Friday Night Football’ has been postponed.
  • The School Holiday Program has returned. 

Mullewa

  • The Mullewa Library is open with full borrowing privileges reinstated and public computers now available.
  • Mullewa Rec Centre is now open.
  • Mullewa Caravan Park is now open.

Pool Inspections

  • All home pool inspections have been put on hold at this time but we urge community members to be ever vigilant especially with children around swimming pools.

Public Toilets

All public toilets are now open. 

Sporting Ovals:

-Bookings can be submitted through the Ground Management Committee for City approval.

Community members are reminded to do the right thing and respect the facilities in order to keep them open. 

-RV dump points have been reopened

Community members are advised changes to facilities and programming will be reviewed in three months.

The Geraldton Airport also remains open and patrons should contact airlines in regards to flight changes.

Ongoing announcements regarding City programs, shows and events will be released on the City’s website and social media platforms.

Community members are advised to check the City’s website and Facebook page for the status of City events and to contact individual event organisers for updates on non-City run events. 

Community members are reminded they can still contact the City through phone on (08)9956 6600 or email council@cgg.wa.gov.au

Back to top ]



Support Services Contact Information

NAME PHONE Website
Regional Alliance West (08) 9938 0600 https://raw.org.au/contact/
Government of Western Australia - Department of Health.  1800 020 080 https://ww2.health.wa.gov.au/Articles/A_E/Coronavirus
HealthyWA 1800 022 222 https://www.healthywa.wa.gov.au/ 
Head to Health https://headtohealth.gov.au/crisis-links 
Beyond Blue 1300 22 4636 https://www.beyondblue.org.au/?&scp=true
Lifeline Australia 13 11 14 https://www.lifeline.org.au/
HelpingMinds 1800 811 747 https://helpingminds.org.au/covid-19/
Mensline Australia 1300 78 99 78 https://mensline.org.au/
Kids Helpline 1800 55 1800 https://kidshelpline.com.au/
Black Dog Institute (02) 9382 2991 https://www.blackdoginstitute.org.au/    
Healthdirect 1800 022 222 https://www.healthdirect.gov.au/
Australian Government Services Australia (Links to MyGov, Centrelink and Medicare) 1800 020 080 https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19
Financial Counselling Service 1800 007 007  
Ethnolink Language Services 1300 727 441 https://www.ethnolink.com.au/covid-19-coronavirus-translated-resources/

Grant Opportunities

  • Australia Council for the Arts, 2020 Resilience Fund – Emergency relief to support the livelihoods, practice and operations of Australian artists, groups and organisations during the COVID-19 pandemic.
  • Lotterywest COVID-19 Relief Fund – Crisis and emergency relief support for eligible not-for-profit sports, arts and community organisations experiencing hardship due to increased demand for services or due to cancellation of events.

Back to top ]