Community Voice - Shaping Our Future Project

On 11 November 2019, the City launched the biggest community engagement campaign in over five years, the Community Voice - Shaping our Future Project. The Project, which is giving residents the chance to have their say on the services the City provides and future capital works projects, will be delivered in a series of stages over the coming 12 months. More here

Community Voice Project logo

Stage 1: Community Voice Survey

Members of the community who have an opinion about what the City does, or doesn't do well, currently have the opportunity to tell the City what they believe by taking the Community Voice Survey.

Survey respondents have the opportunity to tell us how important city assets and services are to them and whether they are happy or unhappy with the maintenance of assets or the delivery of services.

There is also an opportunity to tell the City what you think Council should be focusing on over the next three years.  Everyone who takes the survey goes into a draw to win a $200 EFTPOS card.

You can take the survey here

Stage 2: Community Voice Workshop Series

In February and March 2020, a series of workshops will be held with a 30 person community panel of randomly selected members of the community.

Is someone really randomly calling people about the panel?

Yes! A third party is calling people across the City region, offering them the opportunity to be a members of the Community Voice Panel. If you get a call, say yes as you will be one of 30 people who will have the chance to learn more about the how the City and Council operate. They will also have a chance to examine the 35 services the City provides to the community and make recommendations for Council to consider regarding future delivery of services.

The random selection of Community Voice Panel members will take place in January and February 2020. 

What if I don't get a call but want to be on the panel?

Community members not selected to be on the panel can still have their say on the services by taking the Community Voice Survey.  Survey results are very important. They will be given to panel members to inform their discussions around future service delivery.  The survey is open till mid-February.  You can take the survey here

What is a Community Panel?

A Community Panel involves the wider community in the decision-making process. Community Panels use a representative sample of community members without formal alignments or allegiances (usually selected in a random or stratified manner) who are briefed in detail on the background and current thinking relating to a particular issue, and asked to discuss possible approaches.. Community members are asked to become members of the Panel and make a judgement in the form of a report. The issues they are asked to consider will be those that have an effect across the broad community and where a representative and democratic decision-making process is required.

Community Panels can be used to provide a transparent and non-aligned viewpoint.

Community Panels bring with them an intrinsic worth in the good sense and wisdom borne of their own knowledge and personal experience. Community Panels provide the opportunity to add to that knowledge and to exchange ideas with their fellow community members. The result is a collective one, in which each Panel member has a valuable contribution to make.

Stage Three: Capital Works Prioritisation

Early next financial year, the City will engage the community on future capital works projects. What this space for more details as the project progresses.