Christmas on the Terrace FAQs

If you have any questions about your stallholder application, please refer the below frequently asked questions before contacting the City’s Events Team. If your question is not answered in the FAQs below, please contact the Events Team on 9956 6600 or events@cgg.wa.gov.au.

Q: I have submitted my Stallholder Application, but I have not received a response from the City. What does this mean?
A: Christmas on the Terrace is a very popular event and the City receives a large volume of applications. Unfortunately, we do not have the capacity to respond to each individual application, however, if you have received the automated confirmation email, it means we have received your application and it is currently being processed. We will log each application when it is received and a group email with more information will be sent out closer to the event. It may take a little while before you hear from us, so please be patient. If we require more information or additional documents from you, we will be in touch.


Q: I frequently participate in CGG Events as a Stallholder, do I still need to submit all of the requested documents?
A: It is easiest for us if you submit a complete application package including all supporting documents, this will ensure that your application is processed quickly and without issues. However, if you have previously participated in CGG events and submitted all required documents, you can let us know and we can check this in our system. Please note that some documents need to be updated annually (i.e. public liability insurance) and we must have in-date documents on file. Older documents may have been archived so it is best to submit a complete package.


Q: What is a Work Health & Safety Action Plan and why do I need one?
A: A Work Health & Safety Action Plan outlines any risk or hazard associated with your attendance at the Christmas on the Terrace Event and how you intend to mitigate each risk. It is required from all Stallholders participating in the Event, in order to ensure the safety of all stallholders, patrons, staff and volunteers. When completing a Work Health and Safety Action Plan, think about your participation in the Event as a whole, including when bumping in prior to the event and bumping out at the conclusion of the event. Think about anything that could go wrong in the process, such as when putting up marquees (i.e. pinched fingers), lifting heavy objects (back injury due to inappropriate lifting), during the event (i.e. table collapses) etc. Once you have identified all risks, determine strategies to mitigate them and who is responsible for this. A template can be downloaded from the Department of Mines, Industry Regulation and Safety.


Q: I don’t have Public Liability Insurance. Do I need it?
A: Yes, all Stallholders participating in the Christmas on the Terrace Event are required to submit a Certificate of Currency to show that they are covered for Public Liability Insurance. Public Liability Insurance is very important, as it covers you if your customers or members of the public get injured or have their property damaged while visiting your stall, using your services or because of your business operations. If you don’t usually operate a business and thus do not have Public Liability Insurance, and you are only trading for the purpose of the Christmas on the Terrace Event, you can usually obtain a specific Stallholder Public Liability Insurance, which covers you for the duration of the event only. Speak to your insurance broker for more information.

Q: I am a registered Food Vendor with another Council, do I need to submit a Food Stall Notification?
A: Yes, you must be a registered Food Vendor with the City of Greater Geraldton. If you are registered with another Council, you must complete a Food Stall Notification.


Q: What is a Food Safety Training Certificate and why do I need this?
A: Food Safety Training is very important when selling food to the public, as it teaches you how to safely and hygienically handle, process and store food without the risk of contamination or spoilage due to incorrect storage temperatures. You can complete your Food Safety Training online or you can submit a certificate of previous training. All Food Stallholders must submit evidence of Food Safety Training.


Q: I participated in last year’s event and didn’t like where my stall was located. Can’t I choose my spot?
A: Christmas on the Terrace presents a great logistical challenge for the City’s Events Team, as we have to find suitable locations for approximately 100 stallholders, all the while taking into consideration things like keeping stalls with similar goods away from existing businesses, not blocking any entrances to existing businesses and keeping stalls with certain food products out of direct sunlight, just to name a few. There is a section on the stallholder application form where you can let us know any preferences and we will try our very best to accommodate your requests. However, please understand that we cannot always guarantee this.


Q: Why can’t I use single-use coffee cups and lids, plastic plates, cutlery, straws etc.?
A: According to the WA State Governments Plan for Plastics, certain single-use plastic items are banned and any breaches can attract on the spot fines. The Plan is being rolled out in stages, with Stage 1 in place from 1 January 2022 and Stage 2 being implemented from 1 January 2023. More information can be found here.