Customer Service Officer (Mullewa) (Ref: 518)

Employment Details
Closing Date: 3-Jan-2019 04:00 PM

About the position:

The Customer Service Officer is a full time position, responsible for providing accurate, concise and timely information to the general public across a broad range of administrative areas. Additionally, this position is also responsible for duties relating to areas such as Library Services, Vehicle Licensing, Administration, Cash Handling and Receipting, Mullewa Cemetery and Customer Service.

Key accountabilities:

  • Library services, customer service, cash handling and receipting, vehicle licensing, Mullewa cemetery and administration

For further information view the position description: Customer Service Officer

To gain a better understanding of the role, please call Samantha Messina, Manager Mullewa Community Development on 08 9956 6771.


Position requirements:

The successful applicant must have a Certificate IV in Customer Service, Business Administration or Business, and demonstrated customer service experience, including the ability to establish positive relationships with customers; determine and address customer requirements; accurately and confidently handle and balance cash; and deal effectively with difficult customers.

Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits:

A salary starting from $60,646 per annum or $30.6914 per hour will be offered dependent on knowledge, skills, experience and qualifications.

Some of the additional benefits of working for the City include:

  • Up to 18.5% Superannuation 
  • 22 Annual Leave days
  • Health & Wellbeing Program
  • Flexible working arrangements
  • Career opportunities
  • Study Assistance
  • Free parking

Interested in applying?

To be considered for this vacancy, you must include the following documents in your application:

  1. A completed Application Form (to enable the E-Form, save the document to your computer desktop)
  2. A current resume
  3. A document addressing each of the selection criteria outlined in the roles position description (please refer to Information for Applicants for further details)

Applications should be emailed to the Chief Executive Officer at or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Thursday 24 January 2019.


Ross McKim


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