Swimming Lessons Terms and Conditions

Payment Process

  • A non-refundable $50 deposit needs to be paid per booking (per child) to secure a place within the week of booking.
  • Full term fees to be paid in full by the end of week two or lessons possibly cancelled.
  • Payments may be made over the phone or in person at the centre
  • Priority is given to existing students. Every attempt will be made to accommodate your preferences, however this cannot always be guaranteed.
  • Once your child has been placed into a class, a confirmation email will be sent to you containing the stage, the day and time of the lesson and the name of the teacher conducting the lesson. Please contact the Aquarena if a confirmation letter has not been received within one week.
  • If you are unable to pay the full amount of term fees by the end of week 2, speak to Aquarena staff and we would be happy to assist in an individual payment plan.

Public Holidays

The Aquarena swim school does not conduct lessons on public holidays. This is factored into the term fees.

Entry cards

An entry card is issued at enrolment and can be collected from reception on the day of your child/children’s first class. Entry cards must be scanned at the main entrance turnstile prior to every lesson. A lost card will incur a $3.00 replacement fee.

Parental Supervision

It is a requirement that children under the age of 10 be accompanied by a parent or guardian whilst at the centre. A parent or suitable guardian must deliver and collect the student from their lesson. Children under the age of 5 who swim before or after their lessons must be accompanied in the water and within arm’s reach of a parent or suitable guardian (over 16) at all times. This is a requirement under the Watch around Water program set in place by the Royal Life Saving Society.

Refunds and Financial Credits

Requests for refunds must be made in writing to the City of Greater Geraldton Aquarena and will only be granted if the family is relocating outside the City of Greater Geraldton area. A 20% fee will be incurred for refunds.

Financial credits will only be given for medical reasons and are only valid for the following term. A doctor’s certificate or statutory declaration must be submitted to the City of Greater Geraldton Aquarena reception.


Any parent wishing to take photographs or videos of their children whilst in the centre must obtain approval from the Sport and Leisure Coordinator or Duty Supervisor prior to taking images.

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